問題描述
有人知道任何知識庫開源嗎？ (Anybody knows any knowledge base open source?)
我想為我們的呼叫中心構建一個基於網絡的知識庫系統。為了節省一些開發時間，我正在尋找一個開源。有人知道那裡有什麼好的嗎？
參考解法
方法 1:
How about one of the many wikis?
Kenny: I've used FlexWiki & ScrewTurn (abandoned).
someone else with RepPower to edit my post added this. Wikipedia is powered by MediaWiki.
方法 2:
I have used phpMyFAQ and found it to be very good.
方法 3:
In addition to MediaWiki that was mentioned by Kenny, you might also look at MoinMoin.
Choosing between MediaWiki and MoinMoin can be a bit tough. Here are some points to consider:
MediaWiki
Pros:
- Made for wikipedia, thus is very mature and scalable.
Fairly easy to set up.
Cons:
Made soley for wikipedia. Thus it can be a bit of a pain to customize how you like it.
MoinMoin
Pros:
- Very mature software.
Huge amount of plugins and third party modules available.
Cons:
Can be a pain to install.
There are a huge amount of other wikis available, but those are the main two I would consider.
方法 4:
Since I don't have enough reputation points to comment on Bruno Shine's answer, I'll add this note as a new answer.
KBPublisher 2.0 is still available on Sourceforge: http://sourceforge.net/projects/kbpublisher/
The project hasn't been updated for years. I've been running it since v1.9 or something, and it works fine.
方法 5:
I believe that phpMyFAQ is the most useful KB I have seen so far ( from open‑source ). It is simple, straight‑forward KB software, is it PHP => can be easily installed on any server and can be customized if you know a bit of php. In addition it is made simple enough but with correct priorities and logic. I suggest to install it and play with it, I did and I decided to stay with this KB.
(by Tony、kenny、BP.、Jason Baker、Daniel.S、MeIr)